Shipping & Returns

We Ship Everywhere. Fast.

We want to get your order to you as quickly and inexpensively as possible. Most orders ship the same day, and we ship via UPS and the U.S. Postal Service to ensure your items arrive safely and quickly. If you require a specific carrier for your package, just let us know, we will be happy to help!

Do You Ship To My Country?

Yes, we do! We have shipped to almost every country on earth, and we are happy to ship to your country too. If you do not find your country listed when you get to the checkout, please let us know. We’ll see if we can add your country to our growing collection!

International packages are shipped via U.S. Postal Service or UPS.

International shipping rates begin at $21.95 and the time in transit is usually 7-14 days. Shipping to an international address does not provide for reliable tracking.

Please note that taxes and duties may be collected upon delivery. Any import charges collected on delivery are your responsibility.

How Long Will Shipping Take?

Most orders leave our building within 24 hours. If you order personalization, it may take a little longer. Plan on 1 additional day for embossing, and 2-3 additional days for custom graphics.

Once your package leaves our building, you can calculate the arrival day based on this chart. Please remember not to count weekends and holidays.

Standard Shipping 2-7 Business Days
(UPS or Priority Mail)
UPS 3 Day Select 3 Business Days
(Order before noon, M-F)
 UPS 2 Day Air 2 Business Days 
(Order before noon EST, M-F)
UPS Next Day Air 1 Business Day 
(Order before noon EST, M-F)
APO, FPO, U.S. Territories 7-10 Business Days
(No tracking available)
International (Anywhere Outside the U.S.A.) 7-14 Business Days
(No tracking available)

How Can I Track My Order?

As soon as your order is shipped, you will receive an email with a link for tracking your package. You can also login to your account to check your order history and view the current status of your orders.

Got A Question We Didn’t Answer?

Just give us a call at 202-721-0246 or send an email to info@jennibick.com